Privacy Policy

Effective date: January 2025

This Privavy Policy describes how Coastal Home Services ("we", "us", or "our") collects, uses, shares, and protects information collected on our website, www.coastal-homeservices.com (the "Website")

Information We Collect:

We may collect the following types of information:

1. Personal Information

When you use our website or contact us, we may collect personally identifiable information such as:

• Name
• Email address
• Phone number
• Mailing address
• Service-related details (e.g., property details for home services)

2. Non-Personal Information

We may automatically collect non-personal information, including:

• Browser type and version
• Device type
• IP address
• Website usage data (e.g., pages visited, time spent on the site)

How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To schedule, perform, and manage home services in the eastern North Carolina region.
• To Communicate: To respond to inquiries, provide quotes, and send updates about our services.
• To Improve Our Website: To analyze website performance and user behavior for optimization purposes.
• To Comply with Legal Obligations: To fulfill legal or regulatory requirements.

How We Share Your Information

We do not sell or rent your personal information. We may share your information in the following circumstances:

With Service Providers: To trusted third-party service providers who assist us in delivering services (e.g., payment processors, scheduling platforms).

For Legal Reasons: If required to comply with legal obligations or protect our rights.

With Your Consent: If you provide explicit consent for us to share your information.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Enhance user experience.
• Analyze site performance.
• You can manage cookie preferences through your browser settings.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have rights regarding your personal data, including:

• Accessing your data.
• Correcting inaccurate information.
• Requesting deletion of your data.
• Opting out of communications.

To exercise these rights, please contact us at the information provided below.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date."

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Coastal Home Services
Email: info@coastalhomeservices.com
Phone: 910-994-5715
Address: 1257 Formosa Dr SE, Bolivia, NC 28422